From Signal vs. Noise
“Some Viagra users reporting blindness, or, if you’re in the PR industry, “We are in discussions with the FDA to update our language to reflect these rare ocular events that have occurred” (Pfizer spokesman Daniel Watts).”
A blog comment from his story:
“My favorite example of this comes from truly terrible CRM software I was charged with installing and managing years ago (I’ve blocked the name). Whenever the system would choke and generate an error (many times a day), the title bar on the error box read “Application Enhancement Opportunity!”
(Eventually we gave the vendor the “opportunity” to avoid a lawsuit by refunding our money.)”
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